Return, Refund & Payment Terms
At Wikitravelia Tours and Travels, we are committed to providing you with an exceptional travel experience. Below are our consolidated payment terms and cancellation policies.
Payment Terms
- Booking Confirmation: A deposit of 30% of the total tour amount is required when booking.
- Payment Schedule:
- 50% of the total tour cost must be received 15 days before the departure date.
- 100% of the total tour cost must be received 10 days before the travel date.
- Hotel Booking Guarantee:
- Hotel booking deadlines range from 20 days to 15 days before travel. Bookings must be guaranteed by issuing vouchers within these timeframes.
- For boutique or special hotels, an advance payment is required at the time of booking.
Cancellation Policy
If you need to cancel your tour, please inform us in writing. The cancellation charges are as follows:
- 60 days or more before arrival: 10% of the tour cost.
- 59 to 45 days before arrival: 25% cancellation charge.
- 44 to 30 days before arrival: 50% cancellation charge.
- 29 to 15 days before arrival: 75% cancellation charge.
- Less than 10 days before arrival: 100% cancellation charge.
Important Notes:
- A minimum service charge of 5% will apply to all cancellations, regardless of the specified cancellation slabs.
- For cancellations after the commencement of the trip, refunds will depend on amounts recoverable from the hotels. We are not responsible for refunds for unused hotel accommodations, chartered transportation, or missed meals.
Non-Refundable Conditions
The following bookings are non-refundable:
- High Peak Season: December 20th to January 15th.
- Festival Periods: Diwali, Dussehra, Holi, Pushkar Fair, etc.
- Long Weekends.
Please note About the Udaipur tour Package: Due to municipal rules, cars are not allowed in Udaipur’s Old City near City Palace, Gangaur Ghat, Ambrai Ghat, and Jagdish Temple, so you’ll need to take a rickshaw in those areas.
Contact Information
For all inquiries related to tours and travel packages, please contact Wikitravelia Tours and Travels.